Refund Policy

Nodeon has a free plan with no card required. Please use it to make sure Nodeon fits your workflow before subscribing.

Cancel any time from your dashboard. Your subscription stops renewing, and you keep paid features until the end of the billing month you’ve already paid for. After that, your account moves to the free plan. Projects over free-plan limits stay readable but you can’t add new ones until you upgrade.

Subscription fees are non-refundable, including for unused time, unused AI edits, or months you didn’t use the Service, except as stated below or required by law.

• Billing errors. Duplicate charges, charges after a confirmed cancellation, or charges for the wrong plan are refunded in full.
• Extended outage. If the paid features are unavailable for more than 72 consecutive hours due to our fault, you can ask for a prorated credit or refund for that period.
• Our discretion. We may give other refunds or credits case by case. Doing so once doesn’t oblige us to do it again.

To request a refund, email support@nodeon.app from the email on your account within 30 days of the charge, with the date and amount.

If we suspend or terminate your account for breaking our Terms (for example abuse, fraud, or getting around plan limits), you won’t receive a refund.

You normally have 14 days to withdraw from an online purchase. When you subscribe, you ask us to give you access to digital content immediately and acknowledge that you lose this right once access begins. This doesn’t affect your other legal rights, including remedies if the Service is faulty.

Please contact us before disputing a charge with your bank; we resolve most issues within 2 business days. If you file a chargeback, we may suspend your account while it’s resolved. If the chargeback is decided in our favor, we may close the account.

Approved refunds go back to your original payment method through Stripe and usually appear within 5 to 10 business days, depending on your bank.

Nodeon · support@nodeon.app